Questions To Ask Before Hiring A Renovation Company

A lot of homeowners regret not asking enough questions before hiring a general contractor. Renovations are exciting but can quickly become overwhelming without the right team by your side.

Choosing the wrong contractor can lead to delays, ballooning budgets, and more headaches than a toddler with a drum set. That’s why it’s essential to pick a renovation contractor who knows their craft and your needs.

Therefore, asking the right questions upfront can save you from sleepless nights and costly mistakes.

Let’s make sure your renovation story is one you’ll be proud to share.

First Question: Are You Licensed And Insured?

This might sound obvious, but you’d be surprised how many people skip it. A licensed contractor meets industry standards. Insurance, on the other hand, is your safety net. If something goes wrong (and let’s hope it doesn’t), you won’t be left footing the bill.

Pro tip: If a contractor hesitates to show their license or insurance, it’s a red flag. Walk away faster than you would from a bad blind date.

Next Up: Do You Have Experience With Projects Like Mine?

Every renovation has its quirks. Whether you’re knocking down walls or upgrading a bathroom, you want someone who’s done it before. Ask for examples of similar projects and pay attention to their confidence when they answer.

If they light up talking about past work, you’re likely in good hands. Feel free to follow up with:

• “How did you handle challenges in those projects?”
• “Can I see before-and-after photos?”

Think of it as checking reviews before buying a blender. You wouldn’t risk it with zero stars, right?

How Will You Manage Timelines And Budgets?

The two biggest concerns in any renovation are time and money. Ask how they plan to keep your project on track and within budget. A good contractor will have a clear plan and be upfront about potential challenges. If they promise “no delays” or “no extra costs,” proceed with caution—renovations are rarely that predictable.

And remember, the best contractors are honest about what could go wrong. If they seem too perfect, they might just be.

How Will You Keep Me Updated?

This is where many renovations go south. If you’re not in the loop, small issues can snowball into big problems. Ask if they provide regular updates, whether through calls, emails, or site visits. You shouldn’t feel like you’re chasing them for information. A good contractor keeps you informed every step of the way.

Also, establish who your point of contact will be. Is it the contractor? A project manager? Knowing this upfront can save you from playing a frustrating game of telephone later on.

How Do You Structure Payments?

No one likes surprises, especially when it comes to finances. Understand their payment schedule before you commit.

Most contractors will ask for a deposit upfront, with payments tied to milestones. Avoid contractors who demand full payment before starting—it’s a major red flag.

Bonus tip: Ask what happens if the project takes longer than expected. Will additional costs be your responsibility? Clarity here can save you from an awkward “wallet showdown” later.

How Will You Keep My Home Safe During The Project?

Renovations can get messy—dust, debris, and constant foot traffic are part of the deal. A professional contractor will have measures to protect your floors, furniture, and other belongings. From drop cloths to sealed-off work areas, ask what precautions they take.

What’s a contractor’s favourite type of music? Heavy metal—because they’re always working with it! (Okay, back to the serious stuff.)

Do You Provide A Detailed Written Contract?

Never start a renovation without one. A contract outlines the scope of work, payment terms, timelines, and expectations. It’s your safety net if anything goes wrong. If a contractor hesitates to provide one, it’s best to walk away.

Wrapping It Up

Hiring a general contractor doesn’t have to feel like navigating a maze. With these questions, you’ll gain the clarity you need to make the right choice. Remember, the goal is to find a partner, not just a builder. Someone who values your home as much as you do and has the skills to bring your vision to life.

Renovations can be exciting, transformative, and yes, a little nerve-wracking. But with the right team, the process becomes a journey you’ll actually enjoy. So, go ahead—ask those questions, get the answers you need, and watch your dream space come to life.

About Us

At Reno King General Contractors, we’ve been helping Edmonton homeowners turn their visions into reality since 2013. From kitchens and bathrooms to whole-home transformations, we’re passionate about delivering quality craftsmanship and exceptional customer service.

Let us bring your dream home to life. Contact us today.